Issues after merge Angel -> Sega

[201284 1]

1. 201284

2.1. Lost all my items in Virtual Vault

2.2. Lost All harmony options

[160290 0]

1.  160290

2.1. Lost all my items in Virtual Vault

2.2. Lost All harmony options

[110787 0]

1 110787

2 lost trade inventory and harmony options

[Arturs 1,295]

15 minutes ago, Vena said:

I can confirm restored items that disappeared from Virtual vault during merge. But still no items that disappeared after merge.

 

15 hours ago, Vena said:

2b. already on sega lost many items. tonight i move items from Virtual to game vault and now in the morning i dont see  items in vault

This is the same?

Any items as examples? 

[Vena 5]

53 minutes ago, Arturs said:

 

This is the same?

Any items as examples? 

as wrote - fenrir creations parts(claw blessing guardian a lot),  blessing of spirit 4.

this is what 100% was, because tonight it was transferred to the game bank from the virtual

fenrir creations parts-  was on sega. blessing of spirit 4 - from angel

[luxrio1 30]

luxrio12

Problem:increase HP Full Recovery Rate should be 3% but it is 1% ingame 

So ingame it is 1% and counts as 1% but it should be 3% and also count as 3% or am i wrong ?

[4fun8 2]

1.4fun3

2. Lost all item in vault : set 380 kundun +13

[Arturs 1,295]

48 minutes ago, luxrio1 said:

luxrio12

Problem:increase HP Full Recovery Rate should be 3% but it is 1% ingame 

So ingame it is 1% and counts as 1% but it should be 3% and also count as 3% or am i wrong ?

It's 1% HP for a long time ago, forgot to change description on the website.

47 minutes ago, 4fun8 said:

1.4fun3

2. Lost all item in vault : set 380 kundun +13

I see this set in your in-game vault

[tepere 0]

tepere

 

• my vault is empty

[alinux 0]

1. Login of your account: alinux and alinuxx
2. Describe the problem: Im sorry! i missread everything and so i didnt save anything from nonrr chars :( so i have nothing now. I know its too much to ask but can at least get back valuable items and jwls?...  thanks so much!

[kuzmich 0]

Hello

1. Kuzmich
2. Bank wasn't transferred at all. All my goods now is lost. 

[Arturs 1,295]

1 hour ago, tepere said:

tepere

my vault is empty

 

41 minutes ago, kuzmich said:

Hello

1. Kuzmich
2. Bank wasn't transferred at all. All my goods now is lost. 

All your items are in the virtual vault.

1 hour ago, alinux said:

1. Login of your account: alinux and alinuxx
2. Describe the problem: Im sorry! i missread everything and so i didnt save anything from nonrr chars :( so i have nothing now. I know its too much to ask but can at least get back valuable items and jwls?...  thanks so much!

Yes, when we resolve all issues, i can check items which.has been left on nonrs characters. 

[TonyMattoni 69]

Dear @Arturs

On elf Goldrabbit also lost bought stats because made 99-100 reset

Can we fix it please :)?

[Arturs 1,295]

Harmony options - fixed! Make "Switch character" in-game, to receive the options back. 

If you still have problems, and options didn't appear, please write a new post here, with list of items. (about 0,5% of items probably didn't receive it, we will restore it manually)

[a4maykell 0]

57 minutes ago, Arturs said:

Harmony options - fixed! Make "Switch character" in-game, to receive the options back. 

If you still have problems, and options didn't appear, please write a new post here, with list of items. (about 0,5% of items probably didn't receive it, we will restore it manually)

1. -Blank0019 sega / HEPPEN angel
2. I got all harmony option except my boots and MUX sum

[dingdong1 29]

1 hour ago, Arturs said:

Tùy chọn hài hòa - đã sửa! Thực hiện "Đổi nhân vật" trong trò chơi để nhận lại các tùy chọn. 

Nếu bạn vẫn gặp sự cố và các tùy chọn không xuất hiện, vui lòng viết một bài đăng mới tại đây kèm theo danh sách các mục. (khoảng 0,5% mặt hàng có thể không nhận được, chúng tôi sẽ khôi phục thủ công)

id : x100bons
char : -Bank0393
miss all hamony on set

[Vena 5]

almost all items with harmony. but 2 no -  + 

[SympLe 8]

5 часов назад, Arturs сказал:

Harmony options - fixed! Make "Switch character" in-game, to receive the options back. 

If you still have problems, and options didn't appear, please write a new post here, with list of items. (about 0,5% of items probably didn't receive it, we will restore it manually)

Nope still missing

1. muxganja1

2. as evryone else lost harmony options on Apocalypse set ,  Brilliant staff of Kanade.

[ixploit_11 0]

1. Lost my socket items on my personal store on my character: BoaHancock

2. other items on my personal store

3. lost my items on gremory case

4. lost my items on my other characters on my acc: ixploit_11

5. lost items on my virtual vault

6. Also my MG CHARACTER ON MY ACC: ixploit_11

7. account name: ixploit_11

 

[TonyMattoni 69]

1.GoldRabbit

2- Lost Harmony options, example madoka brilliant bow and quilver,' set bri, iris set

2.after 99-100 res lost bought stats

 

Please assist