Harmony Option Erased After Brilliant Skin

[luciferace 22]

Hi Arturs,

I know you are aware of this, but any idea of when can this be fixed, please? I had good options and saving jewels for other items, don't want to have to use them :(

Thanks in advance

[Devil 276]

it is not a bug, all options removing when u upgrade to upper lvl ruud set

[luciferace 22]

13 minutes ago, Devil said:

it is not a bug, all options removing when u upgrade to upper lvl ruud set

As I understand it that is correct when using ruud anvil etc in game to upgrade, however I am talking about web "Skin" service. Arturs said this will be fixed on day skin service was released. So just wondering when it will be fixed :D

[Arturs 1,304]

16 hours ago, luciferace said:

As I understand it that is correct when using ruud anvil etc in game to upgrade, however I am talking about web "Skin" service. Arturs said this will be fixed on day skin service was released. So just wondering when it will be fixed 😄

Hello. Yes, for the skins service all options are not disappear, bug were fixed already.

Please write your nickname and server.

[luciferace 22]

51 minutes ago, Arturs said:

Hello. Yes, for the skins service all options are not disappear, bug were fixed already.

Please write your nickname and server.

Thank you <3

Jezebel / Prime server

[Arturs 1,304]

14 minutes ago, luciferace said:

Thank you ❤️

Jezebel / Prime server

I don't see any actions from this account. You've made it on the other account?

[luciferace 22]

13 minutes ago, Arturs said:

I don't see any actions from this account. You've made it on the other account?

I see you fixed it :D thank you Arturs!!

[Arturs 1,304]

Fixed, i've found a ticket. 
Please create only a forum topic or only a ticket. Because in a lot of cases, our support can take this ticket and spend time fixing it, but i will check a forum and will spend time to understand, what is going on.

Closed!