atleta05 0 Posted March 28, 2023 Hi Admin, Would like to be assisted. I purchased an item (Pure White Cloak) from a store from "P" it cost me 60m zen. it has been deducted from my zen, but its not in my gremory inventory. Thank you IGN: TheGambler acc: atleta04 ser: Angel x50 Share this post Link to post Share on other sites
foustpx 1 Posted March 28, 2023 Hello. Twice i am lost my items and zen. 29/03/2023 00:50 min i bought from Kycok Spirit Helm+l+dd+zen, Kycok received zen, but char Voda lost item 😞 and i time was 28/03/2023 about 15:00 - 19:00 lost 200kk zen, cahracters Voda and Kycok. Share this post Link to post Share on other sites
atleta05 0 Posted March 29, 2023 Hope any GM can trace logs. and recover our items/zen. Thank you Share this post Link to post Share on other sites
Arturs 1,324 Posted March 30, 2023 On 3/28/2023 at 6:05 PM, atleta05 said: Hi Admin, Would like to be assisted. I purchased an item (Pure White Cloak) from a store from "P" it cost me 60m zen. it has been deducted from my zen, but its not in my gremory inventory. Thank you IGN: TheGambler acc: atleta04 ser: Angel x50 date and time (by server time) ? Share this post Link to post Share on other sites
Arturs 1,324 Posted March 30, 2023 On 3/29/2023 at 1:55 AM, foustpx said: Hello. Twice i am lost my items and zen. 29/03/2023 00:50 min i bought from Kycok Spirit Helm+l+dd+zen, Kycok received zen, but char Voda lost item 😞 and i time was 28/03/2023 about 15:00 - 19:00 lost 200kk zen, cahracters Voda and Kycok. fixed Share this post Link to post Share on other sites
atleta05 0 Posted March 30, 2023 Time: Pretty sure it was between 17:30 ~ 18:00 server time Date: March 28, 2023 Thank you for your assistance Share this post Link to post Share on other sites
Arturs 1,324 Posted March 31, 2023 14 hours ago, atleta05 said: Time: Pretty sure it was between 17:30 ~ 18:00 server time Date: March 28, 2023 Thank you for your assistance Added to your in-game vault. Share this post Link to post Share on other sites