vugia00012 1 Posted January 9 Name: Venn Server: Dragon x500 Origin of lost items: obtained in game process. Date and Time: 13:30 ~ 14:30 - 31.12.2023 Item : Earing R exc dame + crit dame Earing L exc dame + hp Ring Block + dd + ref Ring Magic + dd pentagram kundun seal Croll activate slot 1 2 5 radians para + 10 I made a topic and it was deleted https://forum.muxlegend.com/index.php?/topic/9705-lost-item/ All trade items from the Sugarlove account have been revoked by the administrator 1 Share this post Link to post Share on other sites
vugia00012 1 Posted January 9 @Arturs My topic has been deleted. Sorry to bother you, but I have been waiting for a long time and the item lost issue has not been resolved. and I feel like my game experience is terrible Share this post Link to post Share on other sites
vugia00012 1 Posted January 10 hello @Arturs It seems you are misunderstanding that you only lost items in the Sugarlove accont I would like to remind you that the earing, ring, pentagram of Venn and Sugarlove accounts have all been revoked by the administrator, Why can only Sugarlove accounts return items? please check help me Share this post Link to post Share on other sites
Arturs 1,312 Posted January 10 You didn't have any of these items at the 31.12.2023. All items that have been traded and disappeared - i've already restored. 1 Share this post Link to post Share on other sites
vugia00012 1 Posted January 10 Earing R exc dame + crit dame Earing L exc dame + hp Ring Block + dd + ref Ring Magic + dd pentagram kundun seal Croll activate slot 1 2 5 radians para + 10 I have not received these items Share this post Link to post Share on other sites
vugia00012 1 Posted January 10 You can ask the person who received ticket 1586. After fixing the error, he took away all my earings, rings and pentagrams. Share this post Link to post Share on other sites
Arturs 1,312 Posted January 10 39 minutes ago, vugia00012 said: You can ask the person who received ticket 1586. After fixing the error, he took away all my earings, rings and pentagrams. Items that had been traded to the SugarLove i've restored to the SugarLove's account. I've checked what items you had on 31.12.23. I don't find any Kundun's seal pentagram, earrings, and rings were traded. You haven't provided true information or i something don't understand. Share this post Link to post Share on other sites
vugia00012 1 Posted January 10 I didn't understand after being tested and fixed the login error on ch1. Venn and Sugarlove were both disconected at the same time. After re-entering, everything was lost. I presented everything I lost that day Maybe someone reclaimed those. Do you know who did that? It is impossible to disconnect 2 accounts at the same time Share this post Link to post Share on other sites
Arturs 1,312 Posted January 10 22 minutes ago, vugia00012 said: I didn't understand after being tested and fixed the login error on ch1. Venn and Sugarlove were both disconected at the same time. After re-entering, everything was lost. I presented everything I lost that day Maybe someone reclaimed those. Do you know who did that? It is impossible to disconnect 2 accounts at the same time I restored items which have been lost. Items that have been traded. Maybe some items were lost not during this trade, but as i said, your items list i didn't find. 2 earrings + all, 2 rings and lyra - restored. I've restored items that are written by SugarLove. Because i find them in logs. But your items i don't see. 1 Share this post Link to post Share on other sites
vugia00012 1 Posted January 10 4 minutes ago, Arturs said: I restored items which have been lost. Items that have been traded. Maybe some items were lost not during this trade, but as i said, your items list i didn't find. 2 earrings + all, 2 rings and lyra - restored. I've restored items that are written by SugarLove. Because i find them in logs. But your items i don't see. I traded these items to Sugarlove. and he traded me the items as I mentioned above. Perhaps there was a problem when my character had a bug so he couldn't find those items 1 Share this post Link to post Share on other sites
vugia00012 1 Posted January 10 thanks for help, I received the pentagram but I still haven't received Earing (R) exc dame,crit dame (L) exc dame + hp 2500 ring magic dd ring block dd + ref It's all because I tried my best to earn it, please have pity on me 1 Share this post Link to post Share on other sites
Arturs 1,312 Posted January 10 48 minutes ago, vugia00012 said: I traded these items to Sugarlove. and he traded me the items as I mentioned above. Perhaps there was a problem when my character had a bug so he couldn't find those items Okay, this is a total change :) Items are in the last in-game vault. 1 Share this post Link to post Share on other sites
vugia00012 1 Posted January 10 2 minutes ago, Arturs said: Okay, this is a total change :) Items are in the last in-game vault. tks for help and Sorry for bothering you so many times. 1 Share this post Link to post Share on other sites
