Lost 4 characters with resets and much items

[Lost 4 characters with resets and much items]

I created the characters, SonyA exists on someone else's account, so I named them SonyAa

[Lost 4 characters with resets and much items]

Ok,yes, Sulf and the other characters that I am missing were on the 100x server, I will create those characters again with the same names, thank you

[Lost 4 characters with resets and much items]

[Lost 4 characters with resets and much items]

Hi,after combine all servers,lost 4 characters with resets and much items
Caharacters is:
Sulf 90 resets,
SonyA 72 resets,
Akism  92 resets,
HolyAngel 74 resets
Here attached print screen with mai items from this characters

[Reset Problem]

Ok tnk you 

[Reset Problem]

Hello
I have a character with 100 resets, level 400 and 505kk zen, 395 ML
I tried to reset and I can't, I get the answer "You have reached the limit of resets"
What do I have to do to reset or Grand Reset?

[Update problem]

👌tnk you all,fallow yours instructions and ok 

[Update problem]

Hellow, i have problem with conection after last update

when push conect client crash and pop up with error message ,,you are disconnect,,

i download last update and replace in client...not work