For any attempts to deceive the administration, even unsuccessfully, you will be punished with a permanent ban.
Making application in event of loss:
1. Name of the character, account and the server, where loss have happened: Normal, Arca, Market, Siege, Instance.
2. Origin of lost items: Bought by yourself in W Coin shop / Bought by someone else in web market / obtained in game process.
3. Date and time of loss (as accurately as possible, it will accelerate recovery process).
4.