This happened around 21:45-47 server time today. Everything is on the video, i upgraded my gloves from +9 to +13, clicked upgraded 4 times in a row all hit succeeded but my gloves turned out to be +12 only. Seems like there was some glitch at the 11th upgrade where it said succeed but my item did not grade up to +11. I then have to upgrade +13 AGAIN end up failed Any admin can help ?    gloves.mp4